Scam "no refunds" policy
If I could give zero I would. This company purposely misleads customers about returns and specifically that there are no refunds. They bury their policy in a link at the bottom of the website in small type. There is no mention of no refunds at checkout or in confirmation emails even. They also only employ a AI bot to respond to customer complaints. It's a scam company in my opinion. I completely understand paying to return a purchase if I am getting a refund. But to have to pay shipping both ways and only be allowed store credit in this market is despicable. Their whole policy directly contradicts their claim to be sustainable if you can only risk purchasing 1 item at a time in case it doesn't work out.