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Steven Cain

United States

1 Reviews
6 Reads
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1 review

Pet Zone Tropical Fish

Worms were shipped without ice packs

Worms were shipped without ice packs. Whether by mistake that the store won’t take responsibility for or on purpose which is very unethical- cruel even if they are worms. Packaged correctly with cooling, priority mail arrives quickly enough, no need for overnight. However, if they had arrived DOA packaged correctly with ice packs then I would take responsibility for the selected shipping. These worms never had a chance , again either by mistake (hopefully, but own it) or with full knowledge, which is very poor business practices.

2025-10-18Verified