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Sam

Netherlands

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1 review

UME Travel

Monshai and Lee ARE THE BEST

So happy we went with UME for our travel to Thailand! Amber was our first point of contact and she did an amazing job accommodating our needs and changing the trip according to what we wanted. It was easy to go back and forth communicating with her. She did a great job setting up our honeymoon and checking in on us to make sure everything turned out great. We cannot rave more about Monshai and Lee! Monshai met us at the airport and took care of us right away. He had clear communication on meet up times and what was planned. He did an amazing job explaining the culture and giving the back story to the excursion. More importantly he had us laughing and enjoying every step of the way. This was a truly memorable honeymoon. The one to one personal connection we made is unmatched. He let us go at our own pace and was not rushed to go to the next thing. There were plenty of opportunities for photo ops and we took every opportunity. He took care of us from the very beginning to the very end. Telling us what we need to try and advising on pricing. When Monshai was around we knew he had our back and trusted him completely. Lee was an AMAZING driver. We felt very safe in the car when he was behind the wheel. He always opened the door for us with water on hand. When we were ready to go Lee was there to pick us up. This dynamic duo is top tier and I would recommend them to anyone coming to Thailand.

2025-10-23