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Mehroofath __

India

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Batik Air

I had a horrible experience with Batik…

I had a horrible experience with Batik Air, from the airport staff to the cabin crew. This was honestly one of the worst travel experiences of my life At the airport, the staff who were responsible for check-in and giving boarding passes did not seem to know the rules or procedures. Even when I spoke politely, they were extremely rude and unhelpful. They made a serious mistake that caused a huge impact on my life. It felt like they had no proper training and no willingness to help. Their attitude was disrespectful and unprofessional On the flight, the situation was no better. The cabin crew were also very rude. They did not treat passengers kindly or respectfully. They didn’t even offer basic hospitality — not even a bottle of water. Their behavior made the flight very uncomfortable and stressful This experience has affected me deeply, and I will never forget how poorly I was treated. I truly hope the airline management takes this seriously and improves their staff training, customer service, and understanding of international travel rules. I would not recommend this airline to anyone based on what I went through.

2025-10-25