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Henry Thong

United States

1 Reviews
5 Reads
0 Useful

1 review

Peak Design

Would not honor lifetime warranty

I've been using Peak Design for a very long time. I own 2 bags, 2 phone cases, their bike mount, tripod, and more. Overall the quality of their products is incredible. However, I've noticed in recent years that they're starting to neglect honoring their lifetime warranty. My most recent disappointing experience came this week, when the stitching on my tripod handle came loose, causing my tripod to fall onto the road and get run over by a car. Their customer service team insists that this is "accidental damage" and therefore not covered by warranty. Very disappointing.

2026-06-05