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Brandon Townsend

Canada

1 Reviews
2 Reads
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1 review

AlunoTec

Great pergola, but budget an extra $2K for electrical compliance in Canada

I ordered a 2.5m x 3.5 aluminum pergola with motorized louvers, LED lighting, and custom wall panels from Alunotec, and the experience was excellent from start to finish. They provided a detailed quote very quickly, offered fair and competitive pricing, and handled the entire DDP process, including shipping and importation into Canada, with zero issues. The pergola arrived exactly on schedule, very well packaged with every panel individually wrapped in plastic and bubble wrap. The quality exceeded my expectations as all components were solid, precisely fabricated, and finished beautifully. It took three people about 12 hours to install, and everything fit perfectly with clear labeling and all hardware included. Alunotec also made a few custom changes to the wall panels at my request, and they handled those adjustments quickly and without complication. Overall, I’m extremely happy with the product and experience. Highly recommend Alunotec considering a premium aluminum pergola. Great value, great service, and a company that delivers exactly what they promise. UPDATE — May 2026: After installation, the pergola failed an ESA (Electrical Safety Authority) inspection in Ontario. The control system includes a CE-marked RCBO that is not CSA or UL approved for use in Canada. The actuators are UL-certified for Class 2 supply only (under 100W per circuit), but the system runs at 223W total off a single Class 1 power supply with no power distribution module to limit individual branch circuits to Class 2 levels. To bring the system into compliance I had to pull an ESA permit ($100), hire an authorized inspector for a field evaluation ($1,000), and purchase and install a Class 2 rated power distribution module and UL-certified breaker ($900). That's roughly $2,000 in additional cost and significant time to resolve what should have been addressed at the factory with the correct components. The pergola itself remains a quality product, but buyers in Canada (and likely the US) should be aware that the included electrical system may not meet local code and budget accordingly.

2025-11-05VerifiedHelpful 1