ORDER WAS OVERLY COMPLICATED
My band wanted a low-run of LPs made. The package didn't include Test Presses, which we wanted. The SM folks cobbled together some type of a-la-carte way to making two order and then canceling one in order to handle the request. The process was complicated. The Dashboard ws rarely updated. The payment process never worked. This lead to us uploading artwork a few times—which inevitable lead to errors. Now we have an LP missing bits of artwork. Not a great process at all. Would not recommend.