Very Bad Experience
Very, very ugly experience. Had an old unit due for replacement. Support kept insisting things on their end looked “fine” while I was completely without service. Promised next-day replacement — then suddenly changed the story and pushed it again. Whole day stuck on mobile data because they couldn’t get their act together. Cheap plan or not, basic competence and communication shouldn’t be optional. This whole process has been frustrating, slow, and honestly feels like talking to a script instead of real support. Totally killed my confidence in their service.