Disappointing
Had a great coupon code so switched from a company we typically use for our business holiday cards. Design part was easy and user friendly. My issues began at checkout. The "proof view" shows design off center, so I thought I did something wrong, but as soon as I left the cart to fix the design, my coupon code disappeared. I called, customer service rep was helpful and polite - I was told I would be emailed a proof and he restored my coupon. Then I received an email that my order had been confirmed, without receiving a proof. I then emailed customer service - the "proof view" issue is known by the company and even the proof they ended up sending after already starting production was an image that still did not display what my order actually looked like - this is not a proof. Overall card quality was disappointing and the envelopes that came with the cards did not match the cards at all. They were a real dark wine red or maroon when all the reds in the card, including the entire back side of the card is a true vibrant red (like our logo - which is part of the reason I chose the card to begin with), not the end of the world but really annoying after everything else. I could not imagine paying full price for these. Will not be a returning customer.
