I sent all the u fo and screenshots on…
I sent all the u fo and screenshots on November 22. Stop stalling and send the watch I bought! This company is a full on SCAM! This company is the Grinch! Don’t buy their shitty watches! They won’t send me the one I purchased , and no one should ever spend money with them. fire Ashley from support she is a scum bag! Reply from Filippo Loreti Dec 18, 2025 Hi there, Thank you for updating your review and for bringing this matter to our attention. We’re truly sorry for the frustration this situation has caused and understand how concerning this must feel. We’d like to clarify that your emails have not been intentionally ignored. After carefully reviewing our records, we were unable to locate any recent correspondence from you regarding this order. That said, we genuinely want to help resolve this matter fairly and transparently. As this order dates back to a 2020 Kickstarter campaign, we do require specific documentation in order to proceed with a resolution. This includes: Screenshots or copies of the emails sent in 2020 regarding non-receipt Once these documents are shared with us, our team will be able to properly review the case and determine the appropriate next steps, which is replacement. We assure you that our intention is never to delay or withhold a customer’s order or funds. We sincerely appreciate your cooperation and patience so we can bring this long-standing issue to a proper resolution. Please reach out to us directly with the requested documents, and we will prioritize your case. Kind regards, Ashley - Filippo Loreti Customer Care Team