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Ivan Zhao

Canada

1 Reviews
4 Reads
0 Useful

1 review

ScentBox, Inc.

Understanding customer service

The customer service was resistant at first but if you just explain your situation, they’ll accommodate. I got confused about the fragrance selection for 3 (you have to choose the three you want for your month across calendar 1, 2, and 3, don’t just put all of them in calendar 1!) and they sent me the other two because I didn’t have time to exchange.

2026-03-09