Authentic but needs faster support
I initially wrote a one star review because I booked a hotel and only received their internal booking number and supplier number. Neither of which is accepted by the hotel. The hotel required a hotel booking number, which I did not get until 24 hours later and multiple attempts to reach out. Eventually the team got me the booking number so I’ve updated the review. I’m giving it 4 stars because it was the cheapest option but due to me having to reach out and no fast customer support I think the company has room for improvement. Additionally I lost money because of the short time frame to my stay so I booked another hotel using another platform as a plan b.