If u could give no stars I would first…
If u could give no stars I would first my wig was not sent out when it was supposed to then they delayed it twice I had a upcoming cruise that I kept expressing why i needed my wig by a certain time and they assured me I would get it in time for my wig to come after my trip I ended having to spend another $300 on a wig and a up-charge to get my hair done not only did they not compensate me for the inconvenience no apologies didn’t make anything right instead they harassed me to go pick the wig up from the fedex just to return it back to the store to save them money I let the wig return to sender I no longer need the wig the returned wig was delivered to them 3 days ago and still no refund they keep telling me they had to reroute it to their New York store which I don’t see how that’s my problem I never opened the original package or anything now they saying I have to wait until Monday I use to love they wigs I will never shop here again