No shipping info, no refund for non-delivery
I ordered a sweater from AnimeCollections on December 9th, 2025, intending to give it as a Christmas gift. Around December 23rd, I had still not received the item, and realized they also never sent me a confirmation that it had been shipped, only a confirmation with the order # and the $47.48 USD total I had spent. So I sent them an e-mail and had been contacting them back and fourth since then. I asked multiple times for an update on my order, or for the shipping info, and they never provided it. I asked multiple times for them to either send me the shipping information, or issue a refund. Over 30 days after I placed the order, and have still received no shipping info, and no refund, I ended up disputing the charges with Paypal, and they immediately issued a refund to me.