Worst online purchase experience of my life
Chose the express shipping that indicated I was estimated to received my item by 3rd Nov. I only received it 11th November. Contacted customer service to refund me and charge me for normal shipping instead. Staff named Afi replied and said they wont be able to do so. Implied it was my fault for not reading the buyers FAQ. I asked for the manager/supervisor instead. Did not allow me to speak to the supervisor as well. No refund, no service recovery, no customer service. Overall, one of the worst websites to purchase items online. I do not encourage it at all even if items were for free. That's how bad it is.