Frustrating experience and limited…
Frustrating experience and limited (none) customer service. We signed up for Wellhub and had limited control over how our schedule is presented to their members. This caused new customers to show up for classes/services that were not available. When we asked about cancelling they said they can't remove us from Wellhub for 90 days (!!!). How does that makes sense? Just deleted us from your database. Now it's been well over 90 days and we still have people coming in from Wellhub. Don't waste your time or effort with Wellhub. Classpass is simpler and they'll send you more customers. Edit because it looks like I can't reply directly. I went back and forth with your team ~ 6 months ago and you assured me we were being taken off of the platform. People are still showing up from Wellhub because you have yet to remove us.