In my opinion
In my opinion, Thryv looked great at first. When I met with one of their sales reps, I was genuinely impressed by what they showed me and felt confident enough to sign a six-month contract. I truly believed it would make running my business easier. Once I started using the platform, however, my personal experience went downhill fast. I found that it didn’t work intuitively with my existing marketing tools and seemed far more limited than what I already had in place. Instead of saving time, I felt like I was spending just as much effort juggling Thryv and my other systems. From my perspective, the product simply didn’t live up to the pitch I was sold on. I personally felt like I wasted money on something that didn’t meet my needs or expectations. In my opinion, the long contract felt more like a way for Thryv to secure income while continuing to develop its platform — almost like funding an unfinished product. To be clear, this is just my personal experience, but I won’t be using Thryv again. I didn’t feel supported as a customer, and the product didn’t deliver the value I was promised. My honest advice: do your homework and test thoroughly before signing anything long-term.