Michael was exceptional
Michael was exceptional! Not because everything went perfectly smooth but because it didn't!! He remained, calm, courteous, and caring about my experience. He didn’t give me some rehearsed dialogue the customer service agents sometimes refer to. It seemed like individual customer focus 101. Also the technicians were also extremely accommodating. Overnight glasses is where you want to get your glasses— even if they don’t get it right the first time they will make it right for you and they’ll work with you until they do.