I am writing to express my frustration…
I am writing to express my frustration regarding Simba poor customer service i have experienced. I previously reported network issues at several locations, but despite multiple emails, nothing has been resolved. Each time i reply with the requested information, I received the same repetitive questions again, as if my previous responses were never reviewed. This has been extremely frustrating, as no action has been taken to address the actual network problem. I kindly request that a proper investigation be carried out and that my case be handled by someone who will review the information already provided, instead of repeatedly asking the same question. Please address this matter urgently. Thank you.