Poor durability and refund response
I bought an £80 keyboard from them, which I would say is a reasonable amount of money to spend on a single product. Within 6 months the keys started becoming unresponsive (including "Enter", which is rather crippling). I don't use the keyboard an insane amount- daily use for a mix of coding, emails and report writing. The fact that it has effectively died within 6 months is a reflection of the overall poor build quality seen in this product. I would've expected a refund or replacement, but the best they would offer was ~$18 partial refund... I would discourage from purchasing from them, as the poor product quality, especially given these are meant to be a "premium typing experience", isn't reflective of the true experience. **2025-12-03 update: Following this, WhatGeek reached out to offer a replacement keyboard, which I received within 7 days. This was a far more pleasant customer service experience from them and I have update the stars from 2 -> 3