Orders are not being processed. No explanation given.
I have been using the website and the app for a couple of years now and everything was working fine up until a few days ago. For some reason my orders are not going through. My payment method is not charged. The order is not processed. The cards I order are never received. There is no explanation. No message displayed on the website, no e-mail, no text message. Nothing. Clicking the chat button does nothing. In the end I have to cancel the order. Will someone from GCX please explain what's going on?