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Jo Truex

United States

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1 review

Leaf Home Water Solutions

Our experience with Leaf Water Solutions

To us food, water and air are the three most important needs for healthy living!!! Sales person was courteous by a prior phone call announcing when he would be arriving allowing us time to prepare for his visit. He was punctual which is important to us. Introduction to the product and service presented was thorough with the answering of many questions. When committing to a major purchase we want talking to one who knows their product and thoroughly believes in its quality, functionality, durability and comparison to other brands. Explaining finance options made it clear how low income families can have options so they too can have the necessity of pure healthy water. The installer came next day which is unheard of these days. Cameron was also polite and on time toting his wares to make installation thorough tho very intricate. Seeing his masterful assembly was done with care and nothing short of amazing. At completion he showed and explained the finished job, remarking that any questions needed answered after he left we could call him personally by his direct number. Our HUGE concern about the installer’s experience was “not good”! Upon completion this “strong man” had to turn the retired softener unit around a corner and up a flight of stairs, turn another corner and then again. Proceed across a carpeted room and through a doorway. Prance with this heavy unit down the driveway to the road. Upon seeing he had put the unit by our mailbox, I realized the refuse company picking up the discarded unit would struggle with being close to the mailbox. I asked him to pull it over to the other side of driveway and he willingly did it. Heavy duty refuse truck came with hydraulics tough enough to lift but refused because it was too heavy. Bad enough, I’m told there were those charging $200 to haul it away. What’s worse in my mind was, holy cow, how did the installer get the old unit up the stairs and out to the road with NO HELP! There should be back-up come when installation is complete. Okay, now you need to know how pleased we are with our water. It does the job it’s been crafted and invented to do in spite of the hardest minerals and iron content in our area. Tho too many elements come into play when it comes to air, food, and water we consume, its comforting to know we have safe drinking and bathing water. Now if only you could come up with improving the toxins in our food and the air we breathe. 😱 It’s a battle that’s got to be won! Finally, as a former salesperson, it’s very important to us that the salesperson follows-up. Yes, Mr. Buccitelli came to the house, having made an appointment, checked the system and made necessary changes, and answered all questions. And lastly said he would return if after settings deemed it necessary. Thank you Leaf for making life worth the living.n You said to be detailed! Hmmm! Bill and Jo

2025-11-19