CJCJDropshipping★★★★★
Lost Inventory, Wrong Orders and Poor Resolution
Very disappointing experience after spending around $30,000 with CJdropshipping.
I experienced repeated warehouse and fulfillment issues, including lost inventory, incorrect SKUs being shipped to customers, stock discrepancies, backorders, damaged/moldy products, and additional shipping costs caused by problems that were not on my side.
Several issues took weeks or even months to resolve, while I had to deal with customer complaints, refunds, delayed orders, lost sales, and advertising losses.
What disappointed me the most was the lack of accountability when these problems happened. As a business owner, I need a fulfillment partner I can trust with my inventory and customer orders, and unfortunately my experience with CJ has caused significant operational and financial losses.
I sincerely hope they improve their warehouse controls, inventory management, and support when serious issues occur.
2026-09-28
CJCJDropshipping★★★★★
WHAT A MESS
WHAT A MESS!
I have been working with CJ since October 2025. At first, everything seemed fine until I started experiencing serious issues. I am a very small business, which makes me even more concerned about what will happen as my business grows.
First, the supplier sent the wrong product to the warehouse. Then, the warehouse registered the wrong SKU in the system, and this happened during Chinese New Year. As a result, no proper solution was provided, and my orders have not been processed for nearly a month for a product that I actually had IN STOCK.
I also realized that several customers will receive the wrong product due to this mismanagement.
Additionally, my agent canceled some orders but did not reactivate them afterward. As a result, orders were canceled and never re-entered into the system.
How am I supposed to manage this situation? This is not my mistake, yet I am the one facing the consequences.
This situation is unacceptable. I had to offer discounts to my customers who will probably not receive the correct product, or may not receive any product at all — due to CJ’s poor management.
What started as a simple mistake has now escalated into a much larger problem.
2026-02-23
