Improve customer service
Their cases may be good but their customer service needs improvement. My cases were lost-according to the isps updates-only after multiple emails/calls, I received an email with a bunch of blah blah blah stating it wasn’t lost…and in the same sentence they said there were multiple orders sent on that date that hadn’t been updated. They then asked me to wait another 5 days…oh and gave me a 35% off a new purchase.