Bad customs
Hi, your customer service/online agent said will get back to me but nothing happened. No call no emails. Basically Jeju Air said they will refund my return ticket for CSG-8216658, as I couldn’t board the flight when I reached the gate and they had unloaded my luggage. Was delayed at the customs due to long queue, plus unnecessary checks as asked me to open almost everything that I was going to carryon the plane, my 3 instrument cases, and belongings etc. When I reached the boarding gate they said they closed and asked to book another flight back to Singapore