Delayed shipment and terrible customer support - do NOT recommend
My experience was very disappointing: my order wasn’t shipped for more than 3 days, and when I asked for help, the agent insisted it had already shipped — but the tracking only became active hours after their response. I had told them I don’t live in the U.S., so I couldn’t receive it when it finally arrived late Monday. With no support from RobotShop, I arranged for a friend to pick up the package on Friday, but it was already missing. When I reached out again, I got no meaningful help. Overall, this was a very poor experience in communication, logistics, and customer service.