Fantastic Bike and Even Better Customer Service
I recently purchased the Sole SB900, and I couldn’t be happier with it. The bike is incredibly well-built, rock-solid, and operates silently—exactly what I was hoping for. It delivers a legitimately challenging workout, and I’m really enjoying the available videos and training content. One thing worth calling out: just a few days after my bike arrived, it went on sale. I reached out to Sole Fitness expecting a standard “sorry, we can’t help,” but instead, they immediately refunded me the difference. That kind of customer service is rare these days, and honestly sealed the deal on my loyalty. Overall, the SB900 is a fantastic machine, and Sole Fitness has been great to work with. Highly recommend.