E-SIM in Colombia was a disaster
I purchased this eSIM specifically for travel in Colombia, and it turned out to be one of the worst connectivity experiences I’ve ever had. Every single day (without fail) the automatic APN configuration updates completely broke the eSIM. Data would stop working entirely until I manually deleted and re-entered the correct APN settings. Even when it was “working,” speeds were painfully slow making basic tasks like Google Maps or WhatsApp almost impossible. Customer support acknowledged the daily APN issue but offered only generic troubleshooting steps. When I requested a refund due to the service being essentially unusable, they flatly refused, claiming “the eSIM had already been activated.” I travel frequently and have used dozens of eSIM providers around the world — this was by far the worst experience. Save your money and choose literally any other provider for Colombia. UPDATE 3.12.2025: Supralink refunded me after seeing this review after initialy claiming 'no refund possible'. Up to you to decide if the image or the customer is a priority for Supralink. I ended up purchasing an esim that actually works.