Delayed product shipping
ORDER ID#CAS55117. I purchased a product from Compasia on 12th of November. For almost a week I haven't received the order when it should be received 3-5 days only. -17th November I informed them I haven't received the item. They responded that they will escalate it to respective team and will do their best to deliver the order as soon as possible. -18th November I messaged them again but Compasia didn't respond that day. -19th November certain Wana responded that they give follow up reminder and urge relevant team to expedite the process. And SPX has informed them that there is no issue with the parcel though experienced delay due to 11.11 sale backlog. And deliveries may take a little longer than usual. -21st November I updated them I haven't received my order. -22nd they responded as follow up reminder was sent. -25th I reminded them again and up to now they haven't responded. So total 14 days after I ordered but still no item received from this company. If I can give zero star then I will.