Bad after sales service
We have waited over 3 weeks for a PRISM+ Fridge we ordered. It was supposed to come in a week but the first delivery got cancelled last minute by the delivery man. Upon another attempt of delivery, the fridge turned out to be defected with a broken wheel at the back. The deliveryman claimed that it was already broken but I saw it being damaged when he took it off the trolley. Instead of offering a new fridge, he asked us to use tiles to support the fridge instead. We called customer support for help but haven't gotten a reply since. It's really unprofessional. I don't think I will ever order another PRISM+ product again. Bad experience.