If I could give this company a Zero I…
If I could give this company a Zero I would. On 11/22 I called the company about a slide I wanted to order. Was given the advice from their customer service to wait till black friday as the shipping cost would either go down or elimated. I had called them to see if they offered any veteran discounts. The price that day was about ($ amounts rounded not exact) $2600 on sale with $1000 freight shipping. On Black friday I got up at 5am and checked the site. The slide was $2600 with free shipping. I was so excited, I placed the order and with tax came out to $2750 and didnt ask for the 2% off for veteran discount becaause the deal was good. Got the email confirmation and when the kids got up told them and we did the happy dance. About 6 hrs later I received a call. The pricing was wrong on the website. They would be cancelling my order and they were fixing the price online. I checked and the price went from $2600 to $3300. I asked them if they would honor the non sale price from earlier at $2900 and I still got a cancelled order. Later in the day I checked again and the price went up to $3600 plus $675 shipping. Now had i not waited until black friday as advised by customer service I would have gotten the slide for $3600 that included shipping and a 2% veteran discount. If I bought it on black Friday It would have been $3600 plus shipping. This company is unethical. The do no do right by their Veterans and they lied. I was told no harm no foul when they cancelled my order....but there is. To the owner. THANKS For Nothing. As a reply, i was not offered the slide at their cost. If I knew what their cost I would have included that in my review. I do not know what their cost would have been.