This is the last time I'll buy anything from CompAsia
The last time I bought something from Compasia, it didn't take so long for them to process my order. According to their customer service response last time: "Generally, it will take 1-2 working days from the date of purchase for us to proceed with your order. After that, shipment will take 1-2 working days for Peninsular Malaysia, and 2-3 working days for Sabah & Sarawak. Tracking number will be sent accordingly to your registered email once the order has been shipped." This time around, I placed my orders on the 22nd of November 2025, Saturday. Knowing fully well that it was on a weekend, I expected the orders to be processed on Monday, the 24th, since that's the first working day. However, only one device was shipped (after I contacted the customer service through WhatsApp and email) on the 26th, Wednesday. The other device was still not processed. Now, it's been the eighth working day, the 4th of December. I emailed the customer service again on Sunday to ask for an update and to urge them to ship the device as soon as possible because I need to use it for my studies abroad, and I can only receive the package before Friday because I'll no longer be in Malaysia after that. Plus, if it arrives after my departure, no one can receive the parcel on my behalf because I'm no longer at my workplace (it's addressed to be shipped there). The customer service responded with something along the lines of "We'll do the best we can." Honestly, it's already Thursday, the 4th of December now. I haven't even received a tracking number. I am seriously disappointed with their service. I should have read the recent reviews on Re**it and Tr*****lot. Damage has been done, CompAsia. You deserve this review.