The IK Multimedia Website Is USELESS
Everytime I try to log in, it tells me my password is INVALID. I change my password, and it tells me I can log in and I can't. I sent an email and they respond they will get back to me in a few days. All I want to do is update the firmware in my Tonex pedal and I can't do it and I can't get a hold of them. When the passwords weren't working, I tried looking into the username, and tried changing it. There was no place to do that. I tried to create a new account and it said I already had one. That may be true, but I still can't log on. I tried calling and they say I have to feel out a form for tech support online. I've sent a few and each time I do, I am even more pissed off then I was. It really makes me mad that I can't do anything with my Tonex pedal that I've had for a year now and have not been able to get on their website after I registered my Tonex pedal. I can't do anything! So it's become a $400 brick that I can't do anything with. I also wanted to see about getting the Tonex Editor for my laptop. I can't get it because of this password/username issue. I really hate this company and this pedal now because both are USELESS to me.