Horrible!!!
My experience with Linens Loom was an absolute nightmare from start to finish. The product I received was so far from the pictures and description that I honestly thought I’d been sent the wrong order. In my opinion, it looked like cheap, thrown-together junk — the kind of thing you’d expect to find in a bargain bin, not something advertised as a quality item. The design looked so sloppy it might as well have been drawn on literal garbage. The customer service somehow made the situation even worse. When I reached out, I was met with unhelpful responses and zero accountability. I was flat-out refused a refund or even the option to return the unusable products. It felt like they just didn’t care at all that I had been sent something completely different from what they advertised. I’m out $78 for something that went straight into the trash. Based on my experience, I would strongly warn anyone: do not order from this company unless you’re prepared to be disappointed and ignored.
