Fantastic customer service!
I was extremely impressed with Joules customer service. Lola was extremely helpful on the live chat, even on a Sunday afternoon. The delivery company Evri had completely messed up and lost my parcel and Lola immediately re-ordered the items, refunded me for one of the items that was no longer available and also refunded my delivery cost. Fantastic customer service - I am a long time customer of Joules and will continue to be in the future!