bad customer service
I’m disappointed with my experience with customer support. My claim wasn’t handled fairly, and despite providing detailed information, my concerns were dismissed without proper consideration. Communication was slow and unhelpful. On the other hand, I’m very happy with my second RC short truck, which has had zero issues after two months of use. Unfortunately, it seems not all products are built the same, and some appear to use different-quality parts. Very dissatisfied with how my case was handled.