Prompt and helpful
I made an error with my booking and requested an edit. I was given a link to edit the ticket info at no extra cost. There was a problem with the link, so I was given a coupon and was able to rebook the ticket with no problem or extra cost. The coupon covered the cost completely. I was impressed with the speed with which I was helped and the efficiency and attitude of the person who helped me. I will use Onward Ticket again and recommend this service to others.