Overpriced Boxes Made Worse By Bad Customer Service
My mom gifted me a 6-month subscription. It was a nice surprise, and initially, I was willing to overlook that one of the chip bags had popped open during shipment. However, shortly after she paid, they launched a "free cookie tin" promo. When we asked if they would honor it for the recent purchase... a standard practice for good companies - they refused. That rigidity turned me off. If you charge a premium price, you need premium support. Because their service was unhelpful, I'm less forgiving about receiving damaged goods. Interesting items, but not worth the high cost or the poor service."