International snack box from a different country each month. Try delicious snacks and candies from around the world while reading our interactive guidebook!
Is Universal Yums legit?
Universal Yums (www.universalyums.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; 22 of them were added in the last 12 months. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers truly love receiving monthly subscription boxes filled with wonderful and unique snacks from different countries around the world. Families thoroughly enjoy discovering treats together, ranking their favorite flavors, and exploring exciting new global snacks each month. Consumers also deeply appreciate the educational aspect, reading interesting country facts and listening to music linked on the packets.
Some people were dissatisfied with unhelpful customer responses or poorly curated box contents during their active subscription. Reviewers also noted receiving damaged goods during shipment, encountering repeat boxes, and experiencing various other service issues.
Auto-generated from all reviews of this business. For reference only.
I am extremely disappointed with my experience with Universal Yums.
I originally purchased a subscription as a gift and experienced multiple issues, including shipping problems and repeated boxes. When I renewed the subscription, the first boxes received were the same countries and many of the same items we had already received the previous year. Had I known this in advance, I would not have renewed.
I contacted customer service in January to express my concerns and requested a refund for the remaining subscription period. Instead of addressing my request, I received responses explaining why they repeat boxes and was offered an additional box.
Months later, my subscription automatically renewed. I immediately contacted Universal Yums and requested that the subscription be canceled and that my renewal charge be refunded. Rather than directly addressing my request, I received unrelated responses and was eventually told to cancel the subscription myself through the website.
My frustration is not just with the repeated boxes, but with the lack of meaningful customer service when I repeatedly asked for help. I felt that my concerns were dismissed and that my requests for cancellation and a refund were not properly addressed.
Based on my experience, I cannot recommend Universal Yums.
They changed the recipe on the Kourabies. They used to have a 5 star cookie, Now they are good but before they were great. They did answer my email quickly. I will buy this again as they are still the best in the market.
The monthly subscription is very misleading. Make sure you read the small fine print before purchasing the one time purchase option. Now I am stuck with four month of pre paid boxes that I never signed up for.
Their support is beyond useless. They can't even accomodate basic requests like pausing because of travel. The past three boxes we've received have been terrible and very badly curated. Greece was literally half a box of breadsticks. Brazil was literally all the same brand of cheap sweets in different flavors. They kept talking about how Brazil would be full of chocolate, but the only real bar of chocolate in there was white chocolate with no cocoa. Pathetic. Don't waste your time with this.
I can't believe this place. Customer service is terrible and snacks are mediocre. What's worse is that you cant even leave a bad review on their site. They make you contact customer service first. Most people probably give up or never get access to leave a honest review if its not great, so satisfaction is artificially inflated. What BS.
Overpriced Boxes Made Worse By Bad Customer Service
My mom gifted me a 6-month subscription. It was a nice surprise, and initially, I was willing to overlook that one of the chip bags had popped open during shipment.
However, shortly after she paid, they launched a "free cookie tin" promo. When we asked if they would honor it for the recent purchase... a standard practice for good companies - they refused. That rigidity turned me off.
If you charge a premium price, you need premium support. Because their service was unhelpful, I'm less forgiving about receiving damaged goods. Interesting items, but not worth the high cost or the poor service."
My grandchildren absolutely love getting the difference countries each month. We all sit together, my children and their family. We then rate each product of how we think it will be, we even sometimes listen to the music you can scan on the packet.
Reading about the different products and getting a small taste of different countries is an education and fun experience for all ages. I 100 percent recommend this wonder adventure for families and friends as a bonding education experience.
We are 6 months in an approve of this company!!
You can experience snacks from around the world without leaving your home! Almost everything we have received, we have loved. It's like taking a tour of the world without leaving the comfort of your couch!
I love getting these snack boxes and we look forward to it arriving every month! Getting to try snacks from countries all over the world is a unique and fun experience! I highly recommend getting a subscription!
Love this snack box company. These boxes are great family fun . Each box comes with a Qr code for the music from the country of the month. Its been fun learning things about each country.
I'm an adventurous eater and am willing tovtry almost anything once, so Universal Yums has been a mini adventure each month - I truly never know what to expect from each country. Sometimes I'm surprised that I like a certain flavor or combination. To be truthful, there were a few snacks that I rated pretty low (licorice - yuck!), but for me the fun is giving a new snack a try.
Me and my family are enjoying all the different countries snacks each month. Pakistan and Taiwan were the biggest favorite in the family. Every time I get to glimpse at the next month Countries snacks I am giddy with excitement on which snacks I am getting and sharing with my family
I feel it’s worth it so far tasting the different countries snacks to see if it’s similar to the USA and what other countries snacks different me and my nephew try them out every month I got a years subscription and I’m thinking about sending them as a gift the family on the ones I like because I’m making a list for the holidays
We send a box to our son at college every month, so this is a great way for us to try to guess what country the snacks are coming from and then he does a great reveal over Facetime. We have fun discovering the treats together even though we are far apart.
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