Weird customer support
I’m pretty sure their email customer support is AI or just not so good. It took a while to get a reply, so maybe not AI but they didn’t seem to acknowledge my full question only half (even after 3 emails). Getting the item also took longer than I’d have expected but it may have been within the window of time they estimated I can’t recall at this time. In the end I got the item but they really should make a point of highlighting that it’s a sweatshirt meant to look like a sweater not an actual “Ugly Christmas sweater” they are too very different things. I don’t want the 20% discount code for writing this review, there won’t be another order.