Helix is OON and Does Not Tell You
Helix violated consumer protection laws (so-called "No Surprise" laws) by not disclosing they were out of network with my insurer Cigna. I received notice from Cigna that a specific Helix doctor billed Cigna $1,000 for my "consultation" for medication. I know every provider inflates their charges knowing the insurer will pay a negotiated rate and it's Cigna job to challenge how much Helix should REALLY be allowed to charge. However, Cigna paid customary rate and sent me a warning that I could receive notice from Dr. X (Helix) that I owe a balance. Helix isn't going to bill me and I am never going to use them again. Just make sure you check with your own insurer to protect yourself before you fall prey to a very suspect organization.