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James Alexander

United States

1 Reviews
3 Reads
0 Useful

1 review

Katzkin

Beware of the heating and cooling seats

I purchased my leather seats in August 2021 and added the Two-Degreez heating and cooling system. Shortly after installation, the cooling feature stopped working. I returned to the original installer, who fixed it, but it only worked for two days. I was then sent to a second installer an hour away, where the cooling function appeared to work. On the drive home, my vehicle’s A/C stopped working. After my mechanic repaired the blower, the A/C worked again—until I turned on the seat cooling, which caused the A/C to fail once more. This cycle repeated, and further inspection revealed a blown fuse each time. Ultimately, my mechanic traced the issue to the seat cooling system being improperly wired into the vehicle’s A/C system, causing the fuse to blow. I contacted Katzkin and was promised a $700 refund and a repair appointment to correct the installation. Neither the refund nor the repair was ever provided. As a result, I was sold a feature I cannot use. While the leather seats themselves look good and have held up well, the cooling system has been unusable.

2025-12-14