For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Vehicles & Transportation

Katzkin

ClaimedCollecting reviews

200 reviews

4.7200 reviews
Write a review

About Katzkin

Data updated
Website
www.katzkin.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
146 reviews
Replies to negative
100% (14/14)
Do you own Katzkin? Claim this profile for free and start replying to reviews.

About this business

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.

Is Katzkin legit?

Katzkin (www.katzkin.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-08.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the knowledgeable staff for being exceptionally helpful, kind, and patient throughout the entire custom design and ordering process. Consumers consistently note that the premium leather upholstery features superior quality, providing a wonderfully soft feel and a precise custom fit that completely and beautifully transforms their vehicles. However, some people mentioned that customer service occasionally fell short of expectations, leaving them frustrated with unhelpful responses and poor business practices. A few reviewers also experienced unexpected installation challenges, technical issues with specific electronic components, or premature product wear over time.

Auto-generated from all reviews of this business. For reference only.

What people say

Seats are great but it would have been…

Seats are great but it would have been nice if the installers would have cleaned the seats after install. There are a couple of spots that don’t seem to fit exactly right. Other than that they look great.

Reply from Katzkin2026-09-05

Hi Justin! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

My Design Consultant

My Design Consultant, Alfredo, was great! Gave me lots of options and ideas, was informative, etc. Communication and customer service was great!

Reply from Katzkin2026-09-05

Hi Tanner! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Alfredo :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

My consultant Amber was very…

My consultant Amber was very knowledgeable and clear on my options and the process. I purchased in 1 phone call because of the clarity.

Reply from Katzkin2026-09-05

Hi Robert! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

They Care About Their Service and Product

I just wanted to take the time to recognize someone who is doing a great job for the Katzkin company. These days it seems that there are no shortages of complaints and problems to the point that we seldom hear about the good things. So let me take the time to tell you about my experience. I have a 2019 Nissan Titan that I had your leather kit, seat heater, and cooler put in about a year ago. In the beginning of May, I started to have some issues with it not blowing cool air out anymore. You guys responded admirably by sending a new kit to my installer, which was fine until the new kit, did not work either. After this, I contacted your customer service department at this point Samantha was assigned to help me from here. Samantha was also wonderful with helping me as well. Samantha got me in touch with Gary Reimers who was nothing short of amazing. I truly appreciated how Gary took ownership of this issue, made it his own, and took care of it which far exceeded my expectations. He took the time to explain what the problem was, and what he did to fix it. This meant a lot to me, because I like to learn things. He is definitely an asset to the company. Because of this, you definitely have a customer for life, and if I know anyone looking for some new seats, I'll definitely send them your way. Everything is working correctly now, and as intended. He even went with me on a test drive to make sure I was satisfied. I hope this gets back to him, and thanks again for making sure I was happy with my purchase 1 year post sale.

Reply from Katzkin2026-09-02

Hi! Thank you for taking the time to write this review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a positive experience working with Samantha and Gary :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Excellent workmanship & quality…

Excellent workmanship & quality materials

Reply from Katzkin2026-08-31

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Great looking and fantastic comfort…

Great looking and fantastic comfort with the new seat cover replacement! Makes me love my pick up all over again.

Reply from Katzkin2026-08-31

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Just got them installed the other day…

Just got them installed the other day so I can't really say very much. Product quality was good. Fit is good. Install process went smoothly. Have no reason to doubt they won't hold up well...

Reply from Katzkin2026-09-02

Hi Gary! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Alfredo is Awesome!

Alfredo was patient and diligent and stayed with me throughout the buying experience. He checked in with me and waited until the time was right for me. He deserves many accolades. I can’t wait to see how great the new leather looks! Thx again.

Reply from Katzkin2026-08-27

Hi Jonathan! Thank you for writing a review. We’re delighted to hear that you had a great time working with Alfredo. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Not worth the money IMO

I ordered a full set for my 2008 Mustang GT. The fit is baggy and the leather scratches much more easily than OEM. They only get 3 stars for the look.

Reply from Katzkin2026-08-26

Hi Derick! We’re sorry to hear about this experience and would like to address the issue you’re having. Our interiors have a 3-year/36,000 mile warranty on them. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Its 👌

My corolla looks awesome, smell good and like new inside.

Reply from Katzkin2026-08-22

Hi Ricky! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

The finished product was excellent

The finished product was excellent. My only complaint is that my truck was dirty when I got it back.

Reply from Katzkin2026-08-19

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior or if you'd like to share anything about your experience.

Easy transaction

Easy transaction, zero issues perfect workmanship.

Reply from Katzkin2026-08-17

Hi Kevin! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Very good customer service from start…

Very good customer service from start to finish, quality product and great collaboration with the installers.

Reply from Katzkin2026-08-16

Hi Jeffrey! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Do not recommend if …

As the owner of a rare car that is not manufactured anymore. We found it very frustrating that Katzkin would not embroider the same symbols in the replacement car seats that it originally came with, because they said it was a licensing issue. However, we found a ton of people who would have done it for us, except that because all of the foam backing had already been sewn in by Katzkin, no one could secure the leather well enough for their machines. Honestly, I would say if you are looking to keep your car as original as possible, pay the higher rate and find a local leather company that will do the embroidering. We wish we hadn’t gone this route! Other than this issue, the product is beautiful. Also be aware that we went with the highest level leather kit.

Katzkin leather seat upgrade

Rose was awesome to deal with for configuring and choosing seat covering options. Super helpful and having the swatches to see actual color and feeling texture was key to making informed decisions. She is very professional courteous and kind. Dealerworks the local installer also did a great job and was fast (done in less than a day). Quality of Katzkin products are superior, unlike no other.

Reply from Katzkin2026-08-07

Hi Mike! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose & the Team! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

The second time around is even better

This is the second time we have outfitted a new Pacifica with Katzkin. The first one still looked great after ten years. In our new 2027 Blue Pacifica we turned a dull black interior into a really classy mixture of blue and black with blue threading. Couldn't be happier.

Reply from Katzkin2026-08-05

Hi Mary & Nate! Thank you for writing a review. We’re delighted to hear you’re happy with your second Katzkin interior experience! A Blue and Black Leather Combo with Blue stitching is a fantastic choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Kara at Katzkin was incredible

Kara at Katzkin was incredible. She was knowledgeable about my car and its specific finishes. She made well considered suggestions that display a clear understanding of the materials. She offered options that were not readily apparent on the site and made the process a breeze. The seats were done before I knew it. They look and feel incredible. I'm very happy with this experience and would recommend it to anyone who is less than happy with their current seats. My seats went from embarrassing to ready to pick up clients for a much more reasonable price than I was expecting. Choosing the generic leather option at the dealer would have cost me more and it would be a generic brown. I highly recommend Katzkin.

Reply from Katzkin2026-08-05

Hi Erik! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Kara :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

People also looked at