Live chat works, phone only
After a bit of hassle working out how to use live chat works as only can use a phone not on laptop, which has a link in the e-mail confirmation, you will find customer service is easy to assist customers, even free credits, I think the bad reviews are down to trying to get in touch using modern live chat! Easy to get upset..not easy to be calm and realise the help is there..I guess a phone number would be helpful..but e-mail is possible too!