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Bethany Durow

United States

1 Reviews
8 Reads
1 Useful

1 review

FOCO

The company canceled my order due to inventory error

The company messaged me that they had to cancel my order (during Christmas time!) due to an inventory error. While I appreciate them letting me know and issuing a refund, I am now a week out from Christmas left floundering to find another suitable gift that will also arrive in time. This just added another stressful task to my plate in an already stressful time. Can't say I ever want to purchase from this company again when they can't even honor their orders or reflect accurate inventory for their consumers. Now I'll have a disappointed little boy who won't be getting the one gift he asked for specifically.

2025-12-17Helpful 1