Poor internet + punitive customer treatment
Disappointed on multiple fronts. The internet quality was consistently poor throughout my 2-year contract. When I ended my service, Viewquest demanded I travel to their inconvenient location to return their equipment or face a (close to) $300 fine. After 2 years of use, the equipment is worn and old - why would a used modem, adaptor, and cable be worth ~ $300? This fine feels punitive, not like fair cost recovery. It's clearly a penalty for not re-signing their service. Poor internet, poor service, and aggressive customer treatment. Would not recommend.