Delivery delay beyond promised timeframe
I was informed that the processing and delivery of my MacBook would take approximately 5 to 7 working days. However, it has now been more than two weeks, almost three weeks, and I still have not received my MacBook. This delay is far beyond the promised timeframe and has caused inconvenience. I have already made the payment and have also emailed the company to request an update, but unfortunately, I have not received any clear or satisfactory response regarding the delivery status. I hope the company can take this matter seriously and provide a proper explanation and a prompt resolution as soon as possible. Refference Invoice Number = INV-20251130- VGKSZJ