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Patricia

United States

1 Reviews
3 Reads
0 Useful

1 review

Safeway

Holbrook, AZ store

Holbrook store. I have started checking my receipts the last 3 times I shopped. Each time I have been overcharged! 1st time $9.23, 2nd time$9.03, and today $1.03. No matter the time it seems only two lanes open. Today when they know kids walk to get their lunch, they made them wait as well.....these are your future customers! Everytime I come in they are understaffed. Always waiting in line for min. 20 minutes to check out. Carts of food in the aisles waiting to be stocked! Today I didn't even leave the store before checking my receipt! Again, I had to wait in another line due to being overcharged! "Customer service" rolled her eyes and shook her head as soon as I told her I had been overcharged. I told her "how dare you she your head", this is the third time I've been overcharged!! She pulled out the weekly flyer and waved it in front of my face to show me the "correct" amount. I told her that's why I was standing in line. Then she wanted to see the cheese. I didn't have it out because everything has just been bagged. She came around the counter flipping one bag then the other bc I wasn't going fast enough. After all of the attitude I got $1.03 back, and spent at least 40 minutes waiting in line!! I will continue checking my receipts even if it's. 10!! I do not leave reviews, but as tight as folks budgets are, this is inexcusable! Within two weeks I have been overcharged nearly $25.! You treat people as though their time and money doesn't matter!!

2025-12-17