Rapid Replacement of Defective Product
The product I received was defective and I submitted a warranty claim. Without even telling me they would take care of it, within 1 day of receiving the claim, Ralph in Customer Support shipped me out a replacement product at no cost to me and without any questions or reservations. Clearly, Titan Fitness stands behind their products and their customer service is exceptional. It makes be confident in buying products from them in the future.