Late Trade-in Payment
Dear CompAsia Team, I am writing to express my dissatisfaction regarding the non-receipt of my trade-in payment made at One Utama branch, despite being informed that it would be processed within 14 working days. I already send to the Whatsapp customer service and already email but there is no response at all. As of today, no payment and no update have been received. Reference No: MYCAM25078437 Order Date: 27/11/2025 I have fulfilled all trade-in requirements and transferred device ownership to CompAsia. This delay is unacceptable. Please provide an immediate update and confirm the exact payout date. If this matter is not resolved promptly, I will have no choice but to escalate this issue further.